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How can we help you?
Frequently Asked Questions
How to order?
- Order online or in store.
- Pay directly at the delivery location.
- After placing the order, Heba Kitchen's delivery staff will notify the customer about the delivery. Customers please pay by cash or gift certificate (if any) at the delivery location, the delivery person will provide a valid sales invoice after the customer checks the order.
Policy and warranty information would appear here.
Purchase policy and wholesale information would appear here.
Additional purchase policy and wholesale information would appear here.
Policy and warranty information would appear here.
Our return policy allows you to return items within 30 days of purchase.
You can contact our customer support via email or phone. Visit the contact page for more information.
You can track your order using the tracking link sent to your email after shipping.
Yes, we ship to over 50 countries worldwide. Shipping fees may vary by location.
To change your shipping address, contact our support team before your order ships.
Orders can only be modified or cancelled within 2 hours after placing them.
We accept Visa, MasterCard, PayPal, and bank transfers.
Click on "Forgot password" at login and follow the instructions sent to your email.
